• If you’ve ever been in business, you’ll know it’s most likely you’ll deal with people from all walks of life.  You’ll get some prickly personalities and you’ll get those that are an absolute joy.  If you’re just starting out, you must build resilience and be prepared to work with both types if […]

  • Take a minute to think about the tasks you complete on a day to day basis………. Do they include managing your diary, marketing, general administration, managing events and accounts?
    It’s so important to understand, to be successful in business you need to leverage your top strengths whilst being aware of your wea […]

  • Whether you’ve started your business or have a few years under your belt, you’ll know that building a presence can be time consuming and, at times frustrating.  But it’s very important.
    These days, if your business hasn’t got a presence on the internet (an online presence), it can be hard to know you exist.
    What […]

  • “I’ll definitely make a payment online overnight.”  Is this what you constantly hear from your debtors but payment never eventuates?
    Stop!  Stop accepting the excuses as it may be affecting your business, hugely.  Are you writing off bad debt, receiving part payments, finding it difficult meeting your tax commitmen […]

  • Celebrate with us in turning five this month!!
    Lots has happened since Quintessential Concierge was launched and it seems like a good moment to look back at what we’ve learnt along the way.
    Let’s start by going back in time.
    It’s 2011 and New Zealand is still experiencing the economic recession which began in 2008. My  […]

  • Are your agendas and minutes time bombs ticking – messages to an unknown critic?
    All to often meetings become an inefficient slog but this doesn’t have to be the case.  A well organised meeting needs a well-written agenda.  By sticking to a detailed, yet flexible agenda this can create a streamlined and focused meeting that meet […]

  • Posted by qc

    I’d like you to consider what saying “thank you” actually depicts.
    My parents brought me up to use my manners.  To say please and thank you when required.  Now it’s my turn to teach my own children the same – sometimes I feel like a broken record but I will not give up!  I believe society has forgotten th […]