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January, 2017

  • Home/
  • January, 2017
  • 30
    Apr

    What to do when a client leaves your backyard

    Hints and Tips
    Posted by qc
    No comments yet
    2

    Losing clients is a natural but inconvenient part of business. It can happen for many reasons and it is best not to analyse the situation too much, otherwise you may just go mad!  However, I always find myself wondering what I’m lacking or haven’t done. Did the relationship not live up to expectations?  Was there a lack o […]

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  • 30
    Mar

    11 must-follow tips to keeping clients in your backyard

    Uncategorized
    Posted by qc
    No comments yet
    0

    Time is limited and it can be difficult to find any to keep in touch with your clients but it might be the single most important activity you can partake in.
    Business is based on relationships.  Most relationships don’t last very long without any form of communication.  Communication is the true life source of any relationship. […]

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  • 27
    Feb

    9 Ways to Identify a Good Client

    Hints and Tips
    Posted by qc
    No comments yet
    0

    If you’ve ever been in business, you’ll know it’s most likely you’ll deal with people from all walks of life.  You’ll get some prickly personalities and you’ll get those that are an absolute joy.  If you’re just starting out, you must build resilience and be prepared to work with both types if […]

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  • 23
    Jan

    STOP! Lighten the Load – you do not have to do it all

    Hints and Tips
    Posted by qc
    No comments yet
    0

    Yes, that’s right!  ‘You do not have to do it all’.  Let those words sink in.
    I believe one of the hardest thing for our culture to do is ask for help.  Us Kiwi’s are known for our ‘can do’ attitude and most times we would rather hold onto our pride than hire someone else to complete a job for us.  […]

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  • 19
    Oct

    Is Hiring an Administrative Consultant an Extravagant Expense?

    Hints and Tips
    Posted by qc
    No comments yet
    0

    Take a minute to think about the tasks you complete on a day to day basis………. Do they include managing your diary, marketing, general administration, managing events and accounts?
    It’s so important to understand, to be successful in business you need to leverage your top strengths whilst being aware of your wea […]

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  • 28
    Sep

    What?!! You have NO Online Presence

    Hints and Tips
    Posted by qc
    No comments yet
    0

    Whether you’ve started your business or have a few years under your belt, you’ll know that building a presence can be time consuming and, at times frustrating.  But it’s very important.
    These days, if your business hasn’t got a presence on the internet (an online presence), it can be hard to know you exist.
    What […]

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  • 26
    Aug

    ‘Won’t Pay’ Customers – Do You Have Any?

    Hints and Tips
    Posted by qc
    No comments yet
    0

    “I’ll definitely make a payment online overnight.”  Is this what you constantly hear from your debtors but payment never eventuates?
    Stop!  Stop accepting the excuses as it may be affecting your business, hugely.  Are you writing off bad debt, receiving part payments, finding it difficult meeting your tax commitmen […]

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  • 20
    Jul

    We made it – we’re 5 year’s old!

    Announcements
    Posted by qc
    No comments yet
    0

    Celebrate with us in turning five this month!!
    Lots has happened since Quintessential Concierge was launched and it seems like a good moment to look back at what we’ve learnt along the way.
    Let’s start by going back in time.
    It’s 2011 and New Zealand is still experiencing the economic recession which began in 2008. My  […]

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  • 15
    Jun

    Messages from an Unknown Critic

    Hints and Tips
    Posted by qc
    No comments yet
    0

    Are your agendas and minutes time bombs ticking – messages to an unknown critic?
    All to often meetings become an inefficient slog but this doesn’t have to be the case.  A well organised meeting needs a well-written agenda.  By sticking to a detailed, yet flexible agenda this can create a streamlined and focused meeting that meet […]

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  • 20
    May

    Do you Really Need to Say Thank You?

    Inspire
    Posted by qc
    One comment
    0

    I’d like you to consider what saying “thank you” actually depicts.
    My parents brought me up to use my manners.  To say please and thank you when required.  Now it’s my turn to teach my own children the same – sometimes I feel like a broken record but I will not give up!  I believe society has forgotten th […]

    Read More
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“Letitia provides essential support to my speaking practice with the services she offers from Shipshape Business Support. Whilst the administrative and support services are important to me, it is Letitia's tenacity and resilience with the business building process that I admire most. She remains professional,focused and unflappable when things don’t go according to expectation or plan, which is an unusual and valuable trait in my industry. I would highly recommend Letitia for her honesty, determination and commitment to achieving your business goals alongside you.”

Sandy Geyer, Entrepreneur, Author, Speaker

“I had met Letitia and was impressed by her obvious organisational skills and calm and efficient manner. Dress for Success needed someone to Project Manage a big event. Someone who was willing to take direction but also able to use initiative and someone both willing and able to take responsibility for liaising with important clients and funders. Letitia took over the day-to-day tasks and running around when I was unable to. Letitia is a complete pro. Able to handle any task you throw at her with a ready smile and a calm and efficient manner. A major asset to have around when you are running or putting on any kind of event. Letitia comes up with solutions and keeps things running smoothly. Thank you, Letitia!”

K-M Adams, Executive Manager of Dress for Success, Hamilton

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